Email ka Jawab Dena aur Files Download Karna : Lesson 21 — ComputerSeekhoAurJobPao
Lesson 21: Email ka Jawab Dena aur Files Download Karna — Reply, Reply All, Forward aur Email Thread
Aap Kya Seekhenge?
- Email Kaise Padhein
- Email ka Jawab Dena (Reply vs Reply All)
- Reply kya hota hai
- Reply All kya hota hai
- Forward: Email kisi aur ko bhejna
- Attachment Download Karna
- Downloads Folder Kahan Hota Hai
- Important Safety Rule
- Email Thread: Baatcheet ki Ladi
- Star: Zaroori Email Mark Karna
- Office Etiquette
- Office Shortcuts
- Email Use Karte Waqt Dhyan Rakhein
- Common Email Mistakes
- Email Fraud aur Phishing se Bachav
- Professional Email Example
- Ek Golden Rule
- 10 Real Office Situations
- Aaj ki Practice
Pichle Lesson mein aapne seekha tha:
- Email kaise likhte hain
- File attach karke email kaise bhejte hain
Lekin office mein sirf email bhejna hi kaam nahi hota. Zyada tar situation mein aapko kisi ki email padhni hoti hai, uska jawab dena hota hai, aur email ke saath aayi file download karni hoti hai. Is lesson mein hum ye sab step-by-step seekhenge.
1. Email Kaise Padhein
Jab koi aapko email bhejta hai, wo Inbox mein aati hai. Agar email nayi hai aur abhi tak nahi padhi, to Gmail usse Bold mein dikhata hai.
Jab aap email par click karte hain to:
- Email khul jati hai
- Pura message dikhai deta hai
- Agar file attach hai to wo bhi dikhai deti hai
2. Email ka Jawab Dena (Reply vs Reply All)
Jab aap kisi email ka jawab dete hain, to use Reply kehte hain. Email ke niche aapko teen buttons dikhte hain:
3. Reply kya hota hai
Reply ka matlab hai sirf us insaan ko jawab bhejna jisne email bheji hai.
Example: Boss ne email bheji — "Please send the report." Aap reply karte hain — "Sir, report attached hai." Is situation mein sirf boss ko email milegi.
4. Reply All kya hota hai
Kabhi kabhi ek email multiple logon ko bheji jati hai.
Example: To → Boss, CC → Manager + HR. Agar aap Reply karte hain → sirf boss ko reply milega. Agar aap Reply All karte hain → boss, manager aur HR sabko reply milega.
5. Forward: Email kisi aur ko bhejna
Kabhi kabhi aapko kisi aur ki email teesre insaan ko bhejni hoti hai. Is situation mein Forward use kiya jata hai.
Example: Boss ne aapko email bheji — "Please check this document." Ab aapko wo document apne colleague ko bhejna hai.
2️⃣ To mein us naye insaan ka email address likhein
3️⃣ Send dabayein — original email us insaan ko chali jayegi
6. Attachment Download Karna (File Computer mein lana)
Email ke saath kabhi kabhi files aati hain — PDF, Photo, Excel file, Word file. Inhe Attachment kehte hain.
File Download Kaise Karein
2️⃣ File par mouse le jayein
3️⃣ Download icon (↓) dikhega
4️⃣ Us par click karein
File computer ke Downloads folder mein save ho jayegi
Ab aap file open kar sakte hain, print nikal sakte hain, ya kisi aur ko bhej sakte hain.
7. Downloads Folder Kahan Hota Hai
Jab aap file download karte hain, to wo usually Downloads folder mein jati hai.
- File Explorer open karein
- Left side mein Downloads par click karein
Yahan aapko wo file mil jayegi jo aapne email se download ki hai.
8. Important Safety Rule (Bahut Zaroori)
9. Email Thread: Baatcheet ki Ladi
Gmail ki ek bahut useful feature hai Thread. Agar ek email par baar baar replies hote hain, to Gmail un sabko ek conversation mein jod deta hai.
Example: Boss email bhejte hain → Aap reply karte hain → Boss phir reply karte hain. Ye sab ek hi thread mein dikhai deta hai. Isse puri conversation ek hi jagah par milti hai.
10. Star ⭐: Zaroori Email Mark Karna
Kabhi kabhi kuch emails bahut important hoti hain — job related email, important document, office instructions.
2️⃣ Star par click karein
Ab wo email Starred folder mein chali jayegi — baad mein easily mil jayegi
11. Office Etiquette (Email ke Professional Rules)
2. Attachment download karke organize karein: Email se download ki hui file ko sahi folder mein move karein — Reports folder, Office files folder.
3. Subject dhyan se padhein: Reply karte waqt email ka subject change na karein, warna conversation alag ho sakti hai.
12. Office Shortcuts (Email Management)
| Shortcut | Matlab |
|---|---|
r | Reply — sirf sender ko jawab |
a | Reply All — sabko jawab |
f | Forward — email kisi aur ko bhejna |
13. ⚠ Email Use Karte Waqt In Baaton Ka Dhyan Rakhein
Email bahut useful tool hai, lekin agar dhyan se use na kiya jaye to beginners kuch common galtiyan kar dete hain. Office mein ye galtiyan problem create kar sakti hain.
14. Common Email Mistakes (Beginner Problems)
- ❌ Attachment bhool jana: Kai log email mein likhte hain "File attached hai", lekin attach karna bhool jate hain. ✔ Bhejne se pehle check karein.
- ❌ Galat email address likhna: Agar spelling galat ho gayi, to email kisi aur insaan ko ja sakti hai. ✔ To field ek baar check karein.
- ❌ Subject blank chhod dena: Office mein subject bahut important hota hai.
- ❌ Reply All ka unnecessary use: Sirf "Thanks" ke liye Reply All mat karein — sabko unnecessary email chali jati hai.
- ❌ Unknown attachment open kar lena: Computer mein virus aa sakta hai.
15. Email Fraud aur Phishing se Bachav (Basic Awareness)
Aajkal internet par kuch log fake emails bhejte hain jise Phishing kehte hain. Ye emails aapse password ya bank details maang sakti hain.
16. Professional Email Example (Office Style)
I have received the document. Thank you.
Regards,
Ravi Kumar
17. Ek Golden Rule
✔ Email address sahi hai
✔ Subject likha hua hai
✔ Attachment laga hua hai
Tabhi Send dabayein.
18. 10 Real Office Situations Jahan Email Use Hoti Hai
2. Report Ya Document: Boss ya team ko daily/monthly report bhejni hoti hai.
3. Meeting Information: Meeting ki date, time aur location batane ke liye.
4. Client Communication: Company ke bahar ke logon se professional baat ke liye.
5. Instructions: Boss team ko kaam samjhane ke liye email use karte hain.
6. File Ya Photo Share: Document, photo ya Excel sheet share karne ke liye.
7. Job Application: Resume aur cover letter bhejne ke liye.
8. Information Record: Phone par baat ke baad written record ke liye.
9. Complaint Ya Issue Report: System mein koi problem hone par report karne ke liye.
10. Confirmation: "Received, thank you" ya task complete hone ki confirmation ke liye.
Zaroori Glossary (Words to Remember)
- Download: Internet se file computer mein save karna
- Reply: Email ka jawab dena
- Forward: Email kisi aur ko bhejna
- Attachment: Email ke saath aayi file
- Thread: Ek hi subject par hui saari email conversation
- Phishing: Fake email jo personal information churane ke liye bheji jati hai
Aaj ki Practice
2️⃣ Kisi bhi purani email par click karein
3️⃣ Reply button dabayein aur likhein: "Received, thank you."
4️⃣ Agar email mein koi file ya photo hai, to use Download (↓) karein
5️⃣ Downloads folder open karein aur check karein file wahan aayi ya nahi
6️⃣ Ek email ko Star ⭐ karke dekhein aur Starred folder mein check karein
Is Lesson mein aapne seekha:
- Email padhna aur Reply karna
- Reply All aur Forward ka sahi use
- File download karna
- Email Thread aur Star feature
- Office etiquette aur common mistakes
- Phishing se bachav
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